@InProceedings{CGKR08,  
  author =      {Y. Cao and A. Glukhova and R. Klamma and D. Renzel and M. Spaniol},  
  title =       {Measuring {C}ommunity {S}atisfaction across {G}aming {C}ommunities},  
  booktitle =   {Proceedings of IDET 2008, Lanzhou, China, July 15-16},  
  pages =       {253 -- 264},  
  year =        2008,  
  editor =      {R. Lau and B. Wah},  
  publisher =   {IEEE}
}